Exchanges & Refund Policy
We will be happy to offer you an exchange or refund within 14 days of purchase.
Goods purchased online must be returned to us in perfect condition and in their original packaging in order for us to process an exchange or refund. Good purchased online can not currently be returned at Coralia Leets boutiques and counters.
Processing your Refund
Upon receipt of items, the credit or debit card originally used for the purchase will be credited with the cost of the goods minus the delivery charges (exceptions may apply). We will process your refund within 48 hours of receipt. Your credit card company may take 4-7 working days to credit your account.
1.1 This website coralialeets.com (the "Site") is provided and operated by Coralia Leets ("we", "us" or "our"). We take the privacy of your information very seriously and believe that it is important for you to know what types of information we collect from the Site and how we treat information we may receive from you.
2.1 We may collect and store the following personal information about you:
(a) certain information required to register with the Site (including title, first and last name, telephone number, email address and delivery and invoice address);
(b) details of any requests for Products you make through the Site;
(c) billing information such as your credit card number and expiry date; and
(d) other information you generate as a result of Site interactions.
We may automatically collect information such as the type of internet browser and operating system you use, the Internet Protocol (IP) address of the computer you are using, the website from which you linked to our Site and the website you visit as you leave the Site. We use this information to collect broad demographic information about the visitors to the Site and to improve the Site's content and to help us understand how users are interacting with the Site and services provided.
4.1 When you visit the Site we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web.
4.2 Cookies can be categorised in accordance with the categories found in the Cookie guide as set out below:
(a) strictly necessary cookies - these cookies are essential in order to enable you to move around a website and use its features and enable services you have specifically asked for. Consent is not generally required for these cookies;
(b) performance cookies - these collect information about how visitors use a website, for example, by recording which pages users go to most often (usually on an anonymous basis);
(c) functionality cookies - these cookies allow a website to remember the choices a user makes, such as a user name or language preference; and
(d) targeting or advertising cookies - these collect information about a user's browsing habits and are usually placed by advertising networks with the website operator's permission.
4.3 Cookies can also be categorized in accordance with how long they are saved on your device. "Session cookies" are short-term cookies that are only saved on the computer's memory for the duration of a user's visit to the website, whereas "persistent cookies" remain saved in the computer's memory for a set period of time, even after the browser session has ended.
4.4 The following Cookies are set on the Site:
- Coralia Leets: Strictly Necessary.
- Social Media Plugins: Performance cookies session and persistent.
- Google Analytics: Performance cookies session and persistent. To opt-out of Google
These cookies enable Google Analytics software. It helps us take and analyze visitor information such as browser usage and new visitor numbers. That information helps us to improve the Site and your shopping experience and to make our marketing campaigns relevant. The data stored by these cookies never shows personal details from which your individual identity can be established.
- Google AdWords conversion pixel: Advertising Cookie Persistent.
This third party cookie shows us how you found our Site and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.
5.1 Our primary purpose in collecting user information is to provide you with a safe, smooth, efficient, and customized experience and to provide the Product(s) you may have requested.
5.2 By using our Site and providing your personal information, you agree that we may use your personal information in order to:
(a) administer the Site;
(b) process your order(s), including dispatch, payment, and returns (if applicable);
(c) collect payment for any Products we provide to you;
(d) make general improvements to our Site and the Products we offer;
(e) analyze how customers are making use of the Site;
(f) resolve disputes and troubleshoot problems;
(g) enable third parties to carry out technical, logistical or other functions on our behalf;
(h) prevent, detect and investigate potentially prohibited or illegal activities (including fraud and abusive use of the Site), and enforce our Website Terms and Sale Terms; and
(i) notify you of certain offers and new products (subject to your right to unsubscribe or opt-out).
6.1 Credit or debit card payments will be collected by us. In order for payments to be processed, you may need to provide some necessary details to our payment processor. We tell you about this at the point we collect that information on the Site.
6.2 We may also share your personal information with:
(a) other companies we have instructed to provide services or goods for us;
(b) law enforcement agencies, other governmental agencies or third parties if we are required by law to do so; and
(c) other business entities should we plan to merge with or be acquired by that business entity, or if we undergo a re-organization with that entity.
7.1 We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our Site and we recommend that you check the policy of each website you visit and contact its owner or operator if you have any concerns or questions.
7.2 In addition, if you linked to this Site from a third-party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third-party website and recommend that you check the policy of that third party website and contact its owner or operator if you have any concerns or questions.
7.3 You are not entitled (nor will you assist others) to set up links from your own website(s) to the Site (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion.
8.1 Although we maintain safeguards to protect your personal information from unauthorized or inappropriate access, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to us or provided through the Site.
Where we use your personal information for mailing purposes, you will have the right to unsubscribe at any time. To unsubscribe just click on the unsubscribe link of any marketing email that you receive from us. If you have an online account you can opt-out on the My Details page.
Terms & Conditions
Terms and conditions for Atelier Coralia Leets Jewelry.
Registered address: 307 Park Avenue South, Suite #B Winter Park, FL 32789. Coralia Leets is our trading name. For the purpose of these terms and conditions of web site use, Coralia Leets means CoraliaLeets.com
These terms and conditions govern your use of the site and purchase goods and services from the site. By continuing to access the coralialeets.com site you are deemed to be accepting and consenting to the practices described in the terms and conditions, which may be updated by us from time to time. A regular visit to this page will ensure awareness of any future changes. Your continued use of this site following such change shall signify your agreement to be bound by the modified terms and conditions.
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
No contract will exist between you and Coralia Leets for the sale of any product unless and until Coralia Leets has accepted your order with confirmation that it has been dispatched. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Coralia Leets sends an order despatched email, and payment is taken from your credit/debit card. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.
The prices payable for ordered goods are as set out on our website. All prices are inclusive of vat. Shipping costs are additional being clearly displayed where applicable and are included in the total cost.
Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer.
Goods purchased from this site may be returned with 28 days of purchase if you are not completely happy with the product. This does not affect your statutory rights.
Engraved items are non-returnable/non-refundable.
The following conditions apply to all Coralia Leets Promotion and Offer codes:
• Only one code can be used per transaction.
• Codes can only be applied to full price items (they are not available on sale items).
• Codes are non-transferrable and no cash alternative is available.
• Orders must be made prior to 5:00 pm EST on the closing date if specified.
• All offers are subject to stock availability.
• Offers are subject to change at any time.
• All other Coralia Leets Terms and Conditions apply.
Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We make no warranty that this site will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this site.
These terms and conditions set out the entire agreement between you and Coralia Leets in respect of the sale, purchase, and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions are binding on us unless agreed by us in writing.
Shipping costs and delivery times are calculated by UPS at the time of your checkout.
* Please note that all orders are processed Monday – Thursday (Excluding Holidays). Please allow 48 hours for processing.
* Shipping times are approximate.
*UPS only delivers Monday-Friday, therefore Overnight Delivery shipped on a Friday will arrive on Monday.
Orders are processed, shipped and delivered Monday through Thursday only. Orders are not processed, shipped, or delivered on national holidays. All orders placed Friday, Saturday, Sunday, or on a national holiday, will be processed the following business day. Order processing time includes item selection, handling, packaging, and shipping. While most orders are ready for shipping within 24 hours of placing your order, some orders take additional time. Please allow 48 hours for processing. All orders placed after 3:00 PM (EST) will begin processing the following business day. We reserve the right to hold orders for verification. All orders billed and/or shipped outside of the continental United States, Hawaii or Alaska must have the same billing and shipping address.
All our orders will require a signature on delivery. If nobody is available to sign for your parcel at the specified address, our delivery company will leave a card and telephone number for you to make alternative arrangements. To ensure the safe and undamaged delivery of your order, our delivery company will not be able to leave your order 'in a safe place' at the address.